Kurt R Bwk

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Verified Reviewer

Question on an order received

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The call could not be completed as dialed and was cut off from my call to this company that's printing cheap screening logos onto paper-thin t-shirts on which the logos were off-centered. Trash.

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Loss:
$75
Pros:
  • Received nice hat on prior purchase
Cons:
  • Not accepting returns unless damaged goods
  • Silk screen tees cheaply made
  • Off centered

Preferred solution: Full refund

User's recommendation: No help from customer assistance through email. No warning on their website or when making an order that the order cannot be returned unless there is a defect and a picture is taken and sent to Vintage for approval.

Heather R Jga

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Verified Buyer
|

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Verified Reviewer
| map-marker Sehore, Madhya Pradesh

I have been ignored, havr recieved nothin and can’t reach anyone when I paid

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Vintage Brand - I have been ignored, havr recieved nothin and can’t reach anyone when I...
Vintage Brand - I have been ignored, havr recieved nothin and can’t reach... - Image 2
Vintage Brand - I have been ignored, havr recieved nothin and can’t reach... - Image 3

I ordered Xmas presents on Dec 18 and its Jan 15 and have recieved nothing and cannot reach anyone to help me or get my money back!! Every number u call doesnt work . Got the email below but tha dont tell me anything

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Loss:
$65

Preferred solution: Full refund

User's recommendation: Do not order from them

Cheree S Rop

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Verified Reviewer

Debit card

Fraud has happened, and you guys haven't issued my refund after I took every step to make sure your company refunded my money back to my bank account. I have digital documentation proving that your company would refund my account. Since you haven't refunded my amount, I have no other choice but to take legal action.

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Loss:
$50

Preferred solution: Full refund

Anonymous
map-marker Oakland, California

Bad Merchandise

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Ordered vintage Yankee T Shirt. It was a cheap Fruit of the Loom T Shirt with iron on lettering...

The company rips off legit vintage t shirt designs and remakes them very badly.

Even with the 50% discount it's a rip.. Stay away.

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User's recommendation: Search out a better option for genuine merchandise

Tyrone V Nzk

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Verified Reviewer

Refund

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Vintage Brand - Refund

You sent me a cheap shirt that doesn't match the subscription. I want my money back! Cheap product being sold for 40 dollars and it's trash.

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Loss:
$30
Pros:
  • No pros only cons con artists
Cons:
  • Cheap product terrible material

Preferred solution: Full refund

User's recommendation: Do Not Order from this crooked Company!

Resolved
Heather R Jga

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Verified Buyer
|

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Verified Reviewer
| map-marker Saint Augustine, Florida

Resolved: I have been waiting almost a month for order and cannot reach anyone to talk too!’

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Vintage Brand - I have been waiting almost a month for order and cannot reach anyone to...
Updated by user Jan 28, 2024

Company fixed the issue and I have been provided with apology. I recieved my order over a month later with no apology or anything from them! I’ll never order again

Original review Jan 13, 2024

Ordered Christmas presents on Dec 18 and its Jan 12 Im so mad and Ive called 3 phone numbers and none of them work

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Loss:
$68

Preferred solution: Deliver product or service ordered

User's recommendation: Do not order from them

Anonymous
map-marker Phoenix, Arizona

Vintage Brand has not contacted me since I gave them my phone number and email address. I mistakenly gave the wrong mailing address. My package was sent back to the company. I have no way to contact .

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I ordered a basketball sweatshirt. I had the wrong address on the order. I was told it was returned to you

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Anonymous
map-marker Chicago, Illinois

Ordered wrong size

I emailed Vintage Brand (with in 5 min after I placed my on line order) that I selected the wrong size. They contacted me the same day and said the corrected the order from a Men's size Medium to a Men's size Large. Thank you for your quick response and correcting my error.

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User's recommendation: Use this site, great clothing and Customer Service.

Resolved
Raymond S Ssu

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Verified Reviewer

Resolved: Did not receive order.

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Updated by user Feb 19, 2024

Company fixed the issue and I have been provided with apology.

Original review Jan 19, 2024

I ordered a cup 12-23-2023. I have not received it yet.

Order status still says it's printing. Nobody response to you via email. They still send me messages every day for 50% off.

This company is trash. I only gave them 1 star because you can't give negative ratings.

View full review
Loss:
$27
Pros:
  • Good prices
Cons:
  • You dontt receive what you buy and nobody response to you

Preferred solution: Deliver product or service ordered

User's recommendation: Spend your time and money elsewhere!

Resolved
Peter R Mov

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Verified Reviewer

Resolved: #282423

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Updated by user Jan 31, 2024

Company fixed the issue and I have been provided with apology. The product was delivered in the last several days-

Original review Jan 16, 2024

Charged $100 for a $41.00 order!

Never received the order or a refund!

Do not purchase here!

Please provide an update-

View full review
Loss:
$100
Cons:
  • Fraudulent

Preferred solution: Full refund

User's recommendation: Do not purchase here

Janell L Bap

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Verified Buyer

Never Received Order

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Vintage Brand - Never Received Order

Order never received. Placed on 12/29/23 and today (1/21/24) I have still not received shipping info.

Not returning emails, cant cancel, and no phone number to call.

The number listed here always has a busy tone. This business seems like a scam; did they steal my money?!

View full review
Loss:
$64
Pros:
  • No pros when you dont get the product
Cons:
  • Failure to deliver
  • Stealing your money

Preferred solution: Full refund

User's recommendation: DON’T PURCHASE HERE

Resolved
Jackie M Zle

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Verified Buyer
|

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Verified Reviewer
| map-marker Vadodara, Gujarat

Resolved: Wrong order

Vintage Brand - Wrong order
Vintage Brand - Wrong order - Image 2
Updated by user Dec 25, 2023

Company fixed the issue and I have been provided with apology. By email.

Hopefully I will receive my original purchase. Won’t know till it comes or doesn’t.

Original review Dec 18, 2023

I received the wrong order over almost a week ago. This was supposed to be a Christmas gift.

It isnt just a matter of size I got a completely different shirt and team. Its been long enough now that I expected to hear back on what to do now. Ive heard nothing!

They are not responding and no phone number and vague contact info. I need help please!!

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Preferred solution: The correct shirt

Nicholas R Dsu

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Verified Reviewer

Delivery

I ordered my merch on the 9th of march & i was expecting to receive my package on march 15th. Can i get a update on if the packaged been shipped

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Preferred solution: Deliver product or service ordered

mikaela j Vil

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker San Antonio, Texas

Package

Vintage Brand - Package
Original review Jan 10, 2024

Waiting on package. Contacted you guys several times.

I ordered a package on December 21st and I still havent received anything, not a confirmation email and nothing about shipping details. I just want to know where my package is and when I should receive it

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User's recommendation: Not sure if I will order from here again

Dave B Rvh

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Have not received items

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Vintage Brand - Have not received items

I placed an order 2 weeks ago and have not received any correspondence regarding the order. There is no number to call so I have used the chat line on the website and no response? Beware!

View full review
Cons:
  • Lousy service

Preferred solution: Deliver product or service ordered

User's recommendation: I hope you have a good deal of time and patience because they are impossible to reach

Anonymous
map-marker Stockton, California

Never received package

Placed an order March 3rd 2024 was supposed to receive by March 25th 9:00 pm in Modesto. It was delivered to Sacramento usps at 2:14 AM March 25th 2024.

Now its saying my package is on its way to San Antonio Texas March 27th2024.

Why? I want my money back if I dont have my package by March 28th2024 AM hours

View full review

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